The CCC Technology Center is committed to making its online application accessible to individuals of all abilities. The Technology Center is developed to be in compliance with California Government Code 11135, which requires such technologies to meet the accessibility requirements of Section 508 of the federal Rehabilitation Act of 1973, as amended (29 U.S.C. Sec. 794d). Our goal is to make the Technology Center application accessible to everyone, including individuals with disabilities.
Feedback Welcome
Web platforms and services are evolving constantly as is the support for assistive computer technologies. We welcome your feedback for improving the usability and accessibility of web applications and services. Please share your feedback or concerns with Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. so we may improve the service for all participants.
Keyboard Commands
Web browsers provide support for a variety of keyboard commands to support navigation and interaction without requiring the use of a mouse. The following table includes common keyboard commands:
| DESIRED ACTION | WINDOWS | MAC OS X |
|---|---|---|
| Increase Text Size | Control+Plus Sign | Command+Plus Sign |
| Decrease Text Size | Control+Minus Sign | Command+Minus Sign |
| Restore Text to Default | Control+0 | Command+0 |
| Move forward through form fields | Tab | Tab |
| Move backward through form fields | Shift+Tab | Shift+Tab |
| Go back a page | Alt+Left Arrow | Command+Left Arrow |
| Go forward a page | Alt+Right Arrow | Command+Right Arrow |
| Close the window | Control+W | Command+W |
Additional keyboard commands may be found for the following supported web browsers:
Chatbot Accessibility
We are aware that the chatbot may not be accessible to people with visual, mobility, and cognitive disabilities. There are keyboard accessibility issues that affect users with visual and mobility disabilities and we are working with the vendor to improve accessibility. If you are unable to use the chatbot, please contact us using the information on the CCCHelp page.
Reporting an Issue
The Technology Center strives to test various assistive technologies and web browsers to ensure a positive user experience. However, some assistive technology and web browser combinations may function better than others. If you cannot access content or use a feature due to a disability, please report the issue to:
CCC Technology Center
E-mail: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.Phone: 1-877-247-4836
TTY: 844-488-9726
3536 Butte Campus Drive
Oroville, CA 95965
Helpful feedback may include:
- What you were trying to do
- What technologies you may have been using
- The barrier or issue you encountered
- The web address where you experienced the issue
For more information about providing feedback, please see Contacting Organizations about Inaccessible Websites from the Web Accessibility Initiative (WAI) for tips regarding what information you could provide so we can make improvements.
